What kit is currently shipping?
The Keegan Ales Kit! We've partnered with the popular upstate New York brewery to provide a California Common recipe to brew at home. The kit will start shipping in early February 2018.
Are gift subscriptions available?
Yes! During the shipping section of checkout, simply check the box for “This kit is a gift” and input the address of the recipient in the shipping section.
When can I expect my first shipment?
If we aren't sold out of our current kit, we will ship out within two weeks of when you begin your membership. You will receive an email notification when your kit has shipped, and it will include a tracking link! For subsequent/recurring kits, we ship out within the first two weeks of every other month (January, March, May, etc). If we are unable to charge the credit card on your account, this is likely because it has expired—in this case, we will wait to send your BREWMATES kit until we can get in touch with you or until we see that the billing info has been updated.
What is your cancellation policy?
Brew-As-You-Go subscribers can cancel their BREWMATES subscription(s) at any time. There is no cancellation fee. Brew-As-You-Go subscribers are billed at the time of purchase, and then on the 1st day of each shipping month (January, March, May, etc) — so the subscription can be canceled or paused anytime before that date to avoid receiving the current BREWMATES kit. Annual subscribers can pause, modify, or cancel their subscriptions anytime before their 12-month cycle renews. Annual subscription cancellation requests are made effective at end of the annual term. Since annual subscriptions afford a $40 discount for a year of kits, they are nonrefundable.