What is your cancellation policy?
Brew-As-You-Go subscribers can cancel their BREWMATES subscription(s) at any time. There is no cancellation fee. Pay-As-You-Go and Annual subscribers are billed at the time of purchase, and then subsequently on the purchase date either annually or every other month - so the subscription can be canceled or paused anytime before that date to avoid receiving the current BREWMATES kit. Annual subscribers can pause, modify, or cancel their subscriptions anytime before their 12-month cycle renews. Annual subscription cancellation requests are made effective at end of the annual term. Since annual subscriptions afford a $60 discount for a year of kits, they are nonrefundable.
I just signed up for a BREWMATES subscription! What will I receive in my box?
Welcome to the BREWMATES family. In each kit, you will receive all the ingredients to make the kit's recipe, a detailed recipe card with tips and tricks, and a special promotional item from the featured brewery (think koozie, keychain, tasting glass, etc).
Do I have to be an experienced homebrewer to get started with BREWMATES?